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Frequently asked questionsSPA GIFT VOUCHERS

We cannot extend how long your Spa Treatment is valid for (valid for 1 year from the date of purchase), but you can use it in one go to treat yourself to Caudalie products at caudalie.com or in a Caudalie Boutique SPA.

Our facilities do not (yet) allow us to do treatments for two people at the same time. 

You can phone the Boutique SPA of your choice to make an appointment directly. You can see the list of all our Boutiques SPA here.

We open online booking slots for the next 45 days. Please feel free to contact the Boutique SPA of your choice for more information. You can see the list of all our Boutique SPA here.

You can contact the Boutique SPA by phone to choose the Vinotherapist you want when booking your Treatment. You can see the list of all our BOutique SPAs here.

We recommend arriving 5-10 minutes before your appointment time. This will give you time to enjoy a herbal tea and relax in our lounge area. If you arrive late, don't panic, it happens! However, the Vinotherapist may need to adapt the treatment protocol in order to fit in with the initially planned end time. 

Points are credited on the day the treatment is performed, not at the time of booking or purchasing the Spa Treatment Card. Whether you book your treatment online or use an e-Gift Card to purchase Caudalie products, the points will be added to the account of the person receiving the treatment or making the purchase with the Gift Card.

No, your Spa Treatment must be purchased on the French website to book a Spa Treatment in France.