Nothing could be simpler: just visit www.caudalie.com. Click on "My account" and then on "Create my account". Enter your personal information and then confirm your registration.
There are a number of advantages to having an account:
- Your personal information (delivery and billing addresses, email, telephone, etc.) is stored. You will not have to enter it again for your subsequent orders.
- You may manage your orders and reservations (follow-up and history).
- You may access the advantages of our myCAUDALIE customer loyalty program (points, gifts, etc.).
You may modify your personal information directly online or have it deleted by contacting our Customer Relations Service.
This information is strictly confidential and can only be used to best provide for you (invoicing, delivery). This information will therefore never be shared or sold to a third party. In compliance with the French Data Protection Act, users are hereby informed that they have the right to access, modify, delete and request the non-use of their personal data.
Sign in to your account by clicking the “My Account” section. Once you have signed in, go to “Personal Information”. Carry out the changes you want to make, then click “Change”
. You can also change them by contacting our Customer Service team.
You have two options:
Click “My Account” then the “Forgotten password?” link.
1) Choose to receive a link by email to sign in automatically:
Enter the e-mail address used when you registered on our website, we will send you a link that will enable you to automatically sign in to your account.
if you do not see this email in your mailbox, check your Spam, or contact our Customer Relations Service.
2) Choose to reset your password:
Enter the e-mail address used when you registered on our site, we will send you a link to change your password and automatically sign you into your account.
if you do not see this email in your mailbox, check your Spam, or contact our Customer Relations Service.
To delete your account, please send your request to our Customer Relations Service indicating the reason for your decision. Your comments enable us to improve our services and our loyalty programme.
Please be aware: deleting your account automatically leads to all your MYCAUDALIE loyalty points being permanently deleted. If your email address is no longer valid or if you have moved, it is not necessary to delete your account: you just have to change these details in the “Personal Information” section.
To have your account deleted, we invite you to make a request with our Customer Relations Service, indicating the reason for your decision. Your feedback helps us to improve our services and customer loyalty program. Caution: Deleting your account automatically results in the definitive deletion of all your myCAUDALIE customer loyalty points. If your e-mail address is no longer valid or if you have moved, there is no need to delete your account. You may simply modify that information under the "Personal information" heading.
You have two options:
- To create an account if you do not already have one. Having an account brings you a number of advantages: your personal information (delivery and billing addresses, email, telephone, etc.) is stored. You will not have to enter it again for your subsequent orders. You may manage your orders and reservations (follow-up and history). You may access the advantages of our myCAUDALIE customer loyalty program (points, gifts, etc.).
- To order without creating an account.
By registering for our Newsletter, you receive our exclusivities before the general public does, and you enjoy expert advice and invitations to private sales.
The love list lets you save your favourite products on your account, without purchasing them. You can then share this list by e-mail with whoever you wish.
To create your love list, simply click on the heart above the product. If you are already logged in, the product is added to your love list. If you are not logged in, a pop-up appears inviting you to log in in order to save your product in the love list.
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