How MYCAUDALIE works

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Redeem points for full-size gifts

View redeemable gifts!

Starting at 100 points, select a gift or continue to collect points to unlock even more gifts.

How to earn points

How to earn points

Earn points on purchases worldwide.

  • icon_web

    On caudalie.com

    Points are automatically added to your account after every purchase.

  • icon_boutique

    In Caudalie Spas

    Earn points on all purchases and completed Spa treatments.

  • icon_pharmacie

    Retailers

    Locate the unique code found inside the product's packaging, and enter code on caudalie.com to earn points.

+ 5 to 80 points

Make a purchase

+ 20 points

Create an account

+ 30 points

Enter your birthday

+ 5 points

Recycle your products

How to redeem my gift

How to redeem my gift

Online or at a Caudalie boutique, your choice! See following instructions:

  • Online

    Choose your gift in your MYCAUDALIE account and add it to your cart, with or without other products.

    You'll receive your gift at your home.

    Shipping costs may apply.
  • In point of sale

    Choose your gift in your MYCAUDALIE account and add it to your cart.
    Select a point of sale to receive a QR code by email. Show it in the point of sale to receive your gift.

MYCAUDALIE status and perks

Insider

Account created with no purchase

Member

At least one purchase​

VIP​

More than 300 points over the last 12 months

Account creation points202020
Access redeemable giftsicon_hearticon_heart
Early access to promotions and product launchesicon_hearticon_heart
Birthday points30100
Exclusive eventsicon_hearticon_heart
Free shippingicon_heart

Frequently Asked Questions

To reward you for your loyalty, Caudalie created the MYCAUDALIE programme in May 2013. This exclusive programme, available solely online allows you to receive free products, access tailor-made beauty advice and be the first to enjoy promotional offers!

Your MYCAUDALIE points enable you to redeem free gifts. From 100 points, you have access to the first level of gifts.

With your purchases:

If you buy products or Spa Vouchers on the caudalie.com website or in Caudalie Boutique SPAs, points will automatically be attributed to your account for each product purchased.

If you buy products in our authorised sales outlets, you can earn points with all facial products that come in a box (excluding gift sets). You just need to enter the unique 10 or 11 character code you will find inside the box on your account (limited to 10 unique codes per month).

For your birthday:

As a MYCAUDALIE member and if you fill in your date of birth, we will give you 30 points on your birthday (100 points if you are a VIP member!).

By recycling your products:

You can earn 5 MYCAUDALIE points for each empty product you bring back to our Boutique SPAs. Up to a maximum of 150 points per year.

To register your codes, simply go to the Caudalie website in the "My Account / Earn Points” section and enter the unique 10 or 11 character code present inside the facial product packaging (excluding gift sets). When you make a purchase in our e-shop or Caudalie Boutique Spas, all products earn you points which are automatically credited to your account. 

The number of points awarded per product is indicated on the website in the product description page of each product. The number of points depends on the value of the product.

Spa face or body treatments in the Caudalie Boutique Spas earn the following points.

1 30-minute treatment = 40 points
1 50-minute treatment = 90 points
1 80-minute treatment = 130 points

To add your loyalty card to your Wallet, you must click on the activation link that you can find:

  • In the dedicated email you will receive when activating your MYCAUDALIE account

  • In our weekly newsletters

  • By filling in this form
    (Please fill in the information used when creating your account)

After clicking on the activation link, simply follow the instructions on your mobile.

You can now present your card at a Boutique SPA to collect your MYCAUDALIE points, receive any information related to your loyalty programme and stay informed.