*The Purchaser may amend or cancel their treatment, free of charge, up to 48 hours before the scheduled appointment date, by sending an email or calling the chosen boutique. The refund will be made as soon as possible, within a maximum of two weeks. If the appointment is cancelled less than 48 hours before the scheduled appointment date, 50% of the price of the treatment, as shown on the website on the day of booking, will be refunded. If the Purchaser cancels their appointment on the day of their treatment, or does not show up to the Boutique for their treatment, no refund shall be made. If changes are made to the appointment less than 48 hours before the treatment, the Purchaser is informed that they should contact the boutique or CAUDALIE customer services directly on the understanding that fees may be charged.