Sign up, collect points, earn gifts
Save your billing & shipping information
Check your order status
- Receive free full-sized products
- Early access to new product launches & special offers
- Exclusive services & rewards
No purchase required
Become a Caudalie Insider when you create an online account
1 to 299 points per year
Become an exclusive MY CAUDALIE member when you collect your first points, following a purchase
300 + points per year
Become a MY CAUDALIE VIP member when you collect more than 300 points within a 12 month-period.
|Advanced access to product updates and exclusive skincare tips|
|Access to rewards programme|
|Early access new product releases and exclusive offers|
|30 points for your birthday|
|Invitations to exclusive events|
|Free home delivery with no minimum purchase|
myCAUDALIE loyalty program rewards you with exclusive gifts including full-size products.
INSTANT FOAMING CLEANSER 50ML
MAKE-UP REMOVER CLEANSING WATER 100ML
GENTLE CLEANSING MILK 100ML
MOISTURIZING TONER 100ML
MASK OF YOUR CHOICE 75ML
VINOSOURCE PRODUCT OF YOUR CHOICE
DIVINE SCRUB 150G
CRUSHED CABERNET SCRUB 150G
RESVERATROL LIFT EYE LIFTING BALM 15ML
POLYPHENOL C15 OVERNIGHT DETOX OIL 30ML
RESVERATROL LIFT NIGHT INFUSION CREAM 50ML
BEAUTY ELIXIR 100ML
PREMIER CRU THE EYE CREAM 15ML
PREMIER CRU THE PRECIOUS OIL 29ML
VINOPERFECT RADIANCE SERUM 30ML
PARFUM DIVIN 50ML
How do I
At selected retailers
All outer-packaging contains a unique code. Enter this unique code onto your online account to earn points on products bought in store.
In Caudalie Boutique Spas
You can earn points on your spa treatments as well as products
each product that is purchased will be rewarded
1 product = 40 or 80 points
1 product = 40 points
1 product = 40 points
1 product = 30 points
Have a question about our loyalty program? We are pleased to help you:
1. What is MY CAUDALIE?
MYCAUDALIE is a unique loyalty programme, created by Caudalie created in May 2013. This exclusive online programme, allows you to collect points. When you've got enough points you can treat yourself to a selection of free products. You can also enjoy access to tailor-made beauty advice and be the first to enjoy promotional offers!
2. How can I sign up for the MY CAUDALIE programme?
3. How can I register my myCAUDALIE codes?
To register your codes, simply go to the “My Account” section of www.caudalie.com and enter the individual 10- or 11-character code found inside the packaging of any products that come in a box (excludes sets). When purchasing from our e-store or in our boutique Spa, your points are automatically credited to your account.
4. How many points will I earn per product?
You can see the number of points each product earns you on the individual product pages on www.caudalie.com
5. How can I receive my gift?
You have three options:- You can add your gift to your next order from our e-store and receive it with your purchases at home.- You can collect your gift within a month from your chosen point of sale, presenting the printed gift voucher that will be sent to you by e-mail.- You can receive your gift at home by paying the delivery charges.
7. Do I have to print out the gift voucher to collect my gift from the point of sale?
To collect your gift from your chosen point of sale, you must print out the gift voucher that will be sent to you by e-mail.
8. How much time do I have to collect my gift?
You have a one-month period to collect your gift from the chosen retailer.
9. For how long will my points be available?
With each code registered, the validity of all of your points is extended by 18 months.
10. I’ve lost my password, what should I do?
If you cannot remember your password, simply click “Forgot your password?” in the “My Account” section. A new password will be automatically sent to you by e-mail.
11. I have a question to which I cannot find an answer here. Who can I contact?
You can contact our beauty experts Monday to Friday, 8 am - 5 pm on 0207 720 7111, or by e-mail at firstname.lastname@example.org.