Sign up, collect points, earn gifts
Save your billing & shipping information
Check your order status
“We want to thank-you for your loyalty. Join us to benefit from an exclusive and personalised service.”
Sign up, earn points, redeem your gifts
Create your account, shop our products
and collect points, then redeem your gift including full-size products!
Attend private events
Beauty workshops and more
As a privileged myCAUDALIE member you
will be invited to special events, preview new products
or access exclusive offers!
A surprise for your special day!
Well, it's a SURPRISE for your special day!
myCAUDALIE loyalty program rewards you with exclusive gifts including full-size products.
- Instant Foaming Cleanser 50ml
- Make-up Remover Cleansing Water 100ml
- Gentle Cleansing Milk 100ml
- Moisturizing Toner 100ml
- Mask of your Choice 75ml
- Vinosource product of your choice
- Divine Scrub 150g
- Crushed Cabernet Scrub 150g
- Resveratrol Lift Eye Lifting Balm 15ml
- Resveratrol Lift Face Lifting spf20 40ml
- Resveratrol Lift Night Infusion Cream 50ml
- Beauty Elixir 100ml
- Premier Cru The Eye Cream 15ml
- Premier Cru The Elixir 29 ml
- Vinoperfect radiance serum 30ml
- Parfum Divin 50ml
How do I
By purchasing online
You can earn myCAUDALIE points by buying on the website.
By purchasing products in store
You can also earn myCAUDALIE points by shopping products in a point of sales. Simply get your unique code on the product pack and enter it in the field unique code on your personal account.
1 product = 40 or 80 points
1 product = 40 points
1 product = 40 points
1 product = 30 points
Have a question about our loyalty program? We are pleased to help you:
1. What is myCAUDALIE?
To reward you for your loyalty, Caudalie created the myCAUDALIE program in May 2013. This exclusive program, available solely on the Internet, allows you to receive free products, access tailor-made beauty advice and be the first to enjoy promotional offers!
2. How can I sign up for the myCAUDALIE program?
5. How can I register my myCAUDALIE codes?
To register your codes, simply go to the “My Account” section and enter the individual 10- or 11-character code found inside the packaging of Premier Cru, Polyphenol C15, Resveratrol [Lift], Vinexpert (not including Vinexpert Food Supplements), Vinosource, Vinoperfect and Teint Divin skincare and Parfum Divin. When purchasing from our e-store, all of your products earn you points (except travel-size products, exclusive offers, gift sets and Lip Conditioner) and are automatically credited to your account.
6. How many points will I earn per product?
1 product from the Vinosource line purchased = 20 Points1 product from the Premières Vendanges line purchased = 20 Points1 product from the Teint Divin line purchased = 20 Points1 product from the Soleil Divin line purchased = 20 Points1 product from the Polyphenol C15 line purchased = 30 Points1 product from the Vinoperfect line purchased = 40 Points1 product from the Vinexpert line purchased (not including Vinexpert Food Supplements) = 40 Points1 product from the Resveratrol [Lift] line purchased = 40 Points1 Parfum Divin purchased = 40 Points1 Premier Cru The Eye Cream purchased = 40 Points1 Premier Cru The Cream or La Crème Riche purchased = 80 Points1 Premier Cru The Elixir purchased = 40 Points1 50-minute face or body treatment in the Caudalie Boutique Spa purchased = 40 points
8. How can I receive my gift?
You have three options:- You can add your gift to your next order from our e-store and receive it with your purchases at home or at the pick-up point.- You can collect your gift within a month from your chosen point of sale, presenting the printed gift voucher that will be sent to you by e-mail.- You can receive your gift at home by paying the delivery charges.
10. Do I have to print out the gift voucher to collect my gift from the point of sale?
To collect your gift from your chosen point of sale, you must print out the gift voucher that will be sent to you by e-mail.
11. How much time do I have to collect my gift?
You have a one month period to collect your gift from the chosen point of sale.
12. For how long will my points be available?
With each code registered, the validity of all of your points is extended by 18 months.
13. I’ve lost my password, what should I do?
If you cannot remember your password, simply click “Forgot your password?” in the “My Account” section. A new password will be automatically sent to you by e-mail.
14. I have a question to which I cannot find an answer here. Who can I contact?
You can contact our beauty experts Monday to Friday, from 8 am to 5 pm on 0207 720 7111, or by e-mail at firstname.lastname@example.org.